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FAQ's

🛠️ General Questions

we understand that planning a cabinetry project can raise a lot of questions. To help you get started, we've answered some of the most common inquiries about our services, project timelines, consultations, and areas of expertise. Whether you're considering a custom kitchen, a functional home office, or a commercial space upgrade, our team is here to guide you every step of the way. Read on to learn more about how Rocpal can bring your vision to life!

  • What types of cabinetry do you specialize in?

    We specialize in custom cabinetry for kitchens, bathrooms, home offices, mudrooms, and more. Our designs are tailored to fit your space and style preferences.

  • Do you offer free estimates?

    Our Grand Showroom is open for your inspirations anytime. If you provide a drawing with inspiration, we can provide a ballpark quote at no cost. Ballpark quotes are not an accurate representation of the details that go into a kitchen renovation project. 

  • How long does it take to complete a custom cabinetry project?

    Typically, from design approval to installation, projects take about 6–10 weeks, depending on the complexity and scope of the project.

  • Do you offer design consultations?

    We recommend an in-house site visit where we take measurements and dig deeper into your project needs, wants and scope. Our kitchen design specialists will prepare a detailed drawing with elevations and present them to you for your approval. Fr this service, we do charge a nominal Design fee. When yo proceed with your project with Rocpal, the Design fee is deducted from your contract pricing.

  • Can you help with commercial projects (e.g., retail stores, restaurants, offices)?

    Absolutely! We offer custom cabinetry and furniture solutions for a variety of commercial projects, including retail spaces, restaurants, hotels, and office environments.

🧱 Materials & Construction

Choosing the right materials is essential to achieving the perfect look and lasting quality for your new cabinetry. At Rocpal Custom Cabinets, we are dedicated to using only the best materials and construction methods, whether you desire traditional wood, modern finishes, or sustainable options. Here are some answers to help you understand the quality and craftsmanship behind every Rocpal project.

  • What materials do you use for your custom cabinetry?

    We use high-quality materials, including solid wood, plywood, MDF, and various finishes like painted MDF, real wood veneers, and melamine.

  • Do you offer eco-friendly or sustainable materials?

    Yes, we offer a range of sustainable materials and finishes to help you create an environmentally friendly space.

  • Are your cabinets fully custom or are there pre-made options?

    All of our cabinetry is custom-designed and handcrafted to fit your space and style.

🛠️ Installation & Services

Our commitment to quality extends beyond custom cabinetry design and construction—we’re here to ensure your new cabinets, for bars & wine rooms or outdoor kitchens, are expertly installed and fully functional. From professional cabinet and countertop installation to coordinating with other service providers, Rocpal Custom Cabinets makes the process seamless and stress-free. Explore the answers below to learn more about how we support you through every step of your project.

  • Do you provide installation services?

    Yes, our experienced installation team handles every aspect of your cabinet installation, ensuring a perfect fit and functionality.

  • Can you help with appliance installation?

    While we don't handle appliance installations, we can coordinate with your preferred professionals to ensure a seamless process.

  • Do you offer countertop installation?

    Yes, we install countertops supplied by us, including options like laminate, quartz, and porcelain.

💰 Pricing & Payment

Understanding the investment involved in custom cabinetry—whether for vanities or entertainment units & Built-ins—is important for planning your project with confidence. At Rocpal Custom Cabinets, we believe in transparency and clear communication every step of the way. Below you’ll find answers to common questions about what influences pricing and how our payment process is structured to make your experience straightforward and stress-free.

  • What factors affect the cost of custom cabinetry?

    The final cost depends on factors such as the number and size of cabinets, materials used, hardware choices, and design complexity.

  • What is your payment process?

    Our payment schedule typically includes a 60% deposit upon contract sign-off, a 30% payment the day before delivery, and the final 10% upon completion.

🧼 Care & Maintenance

Your custom cabinets, whether for kitchens or vanities, are crafted to offer lasting beauty and performance. To keep them looking their best, proper care is essential. Here, you’ll find helpful tips on cleaning and maintaining your cabinetry, as well as information about our warranty coverage for added peace of mind. Explore below to learn how Rocpal Custom Cabinets supports you long after installation.

  • How do I care for my custom cabinetry?

    We recommend cleaning with a soft, clean cloth moistened with water and mild dish soap. Avoid using abrasive cleaners or harsh chemicals to maintain the finish. 

  • Do you offer a warranty on your cabinetry?

    Yes, we offer a 5 warranty on our cabinetry, covering both materials and workmanship. Specific terms may vary, so please inquire during your consultation.

🏡 Local Considerations

Rocpal Custom Cabinets is proud to serve homeowners and businesses throughout the Greater Toronto Area, Durham Region, and beyond. Whether you’re ready to begin your project or just exploring your options, our team is here to help you get started quickly and easily. Find out more about our service areas and how to take the first step toward your custom cabinetry with Rocpal.

  • Do you serve the Greater Toronto Area (GTA)?

    Yes, we proudly serve the GTA, the surrounding Durham Region, and northern areas such as the Muskoka’s, providing custom cabinetry solutions to homeowners and businesses.

  • How can I get started with my project?

    Simply contact us to schedule your free design consultation. We'll discuss your ideas and begin planning your dream cabinetry.

A kitchen with gray cabinets and stainless steel appliances.

Ready to Transform Your Space with Custom Cabinetry?

If you have more questions or are inspired to start your own cabinetry project, our expert team is here to help! Book your complimentary design consultation today and discover how Rocpal Custom Cabinets can bring your vision to life—tailored perfectly to your home or business. Contact us now to get started!

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